# Terms of Service > The terms that apply when you use the Nina Labs AI LLC website, products and services. - Page: https://www.ninalabs.ai/terms-of-service/ - Publisher: Nina Labs AI LLC - Updated: 2025-01-15 Welcome to Nina Labs AI LLC ("Nina Labs," "we," "us," or "our"). Please read these Terms of Service ("Terms") carefully before accessing or using our website, products, and services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms, as well as our [Privacy Policy](https://www.ninalabs.ai/privacy/). If you do not agree to all the terms herein, please discontinue use of our Services immediately. ## 1. Overview of Services ### 1.1 Who We Are Nina Labs AI LLC is an AI-driven technology company dedicated to delivering a range of user-focused products and services. Our mission is to use artificial intelligence to create solutions that help businesses and individuals worldwide, improving productivity, growth, and digital experiences across diverse industries. ### 1.2 Eligibility You must be at least 18 years old, or the age of majority in your jurisdiction, to use our Services. By accessing or using the Services, you represent and warrant that you meet this requirement. ## 2. User Accounts ### 2.1 Account Registration You may be required to create an account to access certain features of our Services. You agree to provide accurate, current, and complete information, and to update this information should it change. ### 2.2 Account Security You are responsible for safeguarding your account credentials and for any activity occurring under your account. Notify us immediately of any unauthorized use or security breach. ## 3. Payment Terms ### 3.1 Payment Methods All payments for our Services (including subscription fees, one-time product purchases, and related transactions) are processed via third-party payment processors such as Stripe. By using our Services, you agree to comply with the payment processor's terms, in addition to these Terms. ### 3.2 Pricing & Fees All prices listed are in U.S. Dollars (USD) unless otherwise stated. We reserve the right to change pricing at any time, but we will endeavor to provide reasonable notice via email or our website. Taxes, duties, or other fees may apply based on your geographic location or applicable laws. ### 3.3 Billing Cycles & Subscriptions If you purchase a subscription-based service, billing occurs at regular intervals (e.g., monthly, annually) as disclosed at the point of purchase. You authorize Nina Labs to charge your chosen payment method on a recurring basis for the subscription term until you cancel according to Section 3.4. ### 3.4 Cancellations & Refunds - **Subscription Cancellations:** You may cancel your subscription at any time by contacting us or using the account settings. Cancellation will take effect at the end of the current billing cycle. - **Refunds:** Unless expressly stated in a separate agreement, all sales are final. We reserve the right to grant refunds or credits at our sole discretion. ### 3.5 Late or Failed Payments If your payment method fails or is declined, we may suspend or terminate your access to the Services. You are responsible for updating valid payment information to maintain continuous access. ## 4. Intellectual Property ### 4.1 Ownership All content, features, and functionality available through the Services, including but not limited to software, text, graphics, logos, and trademarks, are owned by or licensed to Nina Labs AI LLC. You are granted a limited, non-exclusive, non-transferable license to use our Services for personal or internal business use. ### 4.2 Restrictions You agree not to reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, transmit, or otherwise exploit any part of the Services except as expressly allowed in these Terms. ## 5. User Conduct ### 5.1 Acceptable Use You agree not to use our Services in any way that violates applicable laws, infringes upon the rights of others, or interferes with the operation or security of our Services. ### 5.2 Prohibited Activities - Reverse engineering or attempting to derive the source code of our software. - Using the Services to distribute spam, viruses, or malicious content. - Engaging in any form of harassment, hate speech, or discrimination. ## 6. Disclaimer of Warranties Your use of the Services is at your sole risk. To the fullest extent permitted by law, Nina Labs AI LLC disclaims all warranties, express, implied, statutory, or otherwise, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not guarantee that our Services will be uninterrupted, error-free, secure, or free from viruses or other harmful components. ## 7. Limitation of Liability To the maximum extent allowed by law, in no event shall Nina Labs AI LLC or its affiliates be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of or related to your use of the Services. This includes, without limitation, damages for lost profits, data, or other intangible losses. If any liability is found, our total liability shall not exceed the amounts paid to us within the twelve (12) months preceding the incident giving rise to the claim. ## 8. Indemnification You agree to indemnify, defend, and hold harmless Nina Labs AI LLC, its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, or expenses (including reasonable attorneys' fees) resulting from or arising out of your violation of these Terms or your use of the Services. ## 9. Termination We reserve the right to terminate or suspend access to the Services at any time, without notice, for conduct we believe violates these Terms or is harmful to other users, us, or third parties. You may also terminate your account at any time by discontinuing use of the Services. ## 10. Governing Law & Dispute Resolution These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms shall be resolved in the state or federal courts located in San Francisco County, California. You consent to the personal jurisdiction of such courts. ## 11. Changes to These Terms We may revise and update these Terms from time to time at our sole discretion. Any changes will be effective immediately upon posting. By continuing to use our Services after updates become effective, you agree to be bound by the revised Terms. ## 12. Contact Us If you have any questions about these Terms of Service or our Services, please contact us at: Nina Labs AI LLC Hockessin, Delaware [legal@ninalabs.ai](mailto:legal@ninalabs.ai) By using our Services, you acknowledge that you have read, understood, and agreed to these Terms of Service. If you do not agree, please discontinue use of our Services immediately.